Site Map

I. CBO WORK AREA

A. Electronic Complaint Form: This link is private. If you are unable to log in, contact our system administrator via email: chrissy@63.164.32.69.

B. CBO Meeting Room

1. Project News Updates
2. Bulletin Board
3. Training Room

C. Calendar

D. Training Manual

E. Contact Us

II. CONSUMER EDUCATION MATERIALS

Fact sheet and sample complaint letters are available in the following languages:

1. Chinese
2. English
3. Espanol
4. Khmer
5. Korean
6. Laotian
7. Tagalog
8. Vietnamese

You will find the following fact sheets in this section

1. Avoiding Phone Fraud
2. Be Aware of Possible Abuses Involving Your Wireless Phone
3. How to Choose the Best Local Telephone Service
4. How to Choose the Best Long-Distance Telephone Service
5. How to Choose the Best Wireless Phone Service
6. Cramming
7. "Do Not Call" Lists
8. Misleading Ads & Telephone Services
9. No Disconnect Policy
10. Prepaid Phone Cards
11. Slamming
12. Universal Lifeline Telephone Services
    

II. COMMUNITY OUTREACH PARTNERS

 

III. MEDIA DIRECTORY

A. Ethnic Media List

1. Asian
2. Latino
3. Mainstream Media

B. Sample Press Releases

1. Sample 1
2. Sample 2
3. Sample 3
4. Sample 4

C. Media Training Manual

IV. NEWS

V. RESOURCE/LINKS

A. Agencies

1. Consumer Protection AgenciesState orgs
2. Legislative Committees
3. Important California Legislation
4. Consumer Organizations
5. Federal Organizations
6. Links to filings
7. Legal Info Site

B. Credit Reporting Bureaus

C. Credit Counseling

C. Identity Theft

D. Miscellaneous

1. international and long distance comparison shopping
2. ....

 

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