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A Note on Materials

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Consumer Educational Materials - Punjabi

Fact Sheets Download Effective Date
Avoiding Phone Fraud (not available) Download this PDF 5/30/2003
Be Aware of Possible Abuses Involving Your Wireless Phone (not available) Download this PDF 5/30/2003
How to Choose the Best Local Telephone Service Download this PDF 5/30/2003
How to Choose the Best Long-Distance Telephone Service Download this PDF 5/30/2003

How to Choose the Best Wireless Phone Service

(not available)

Download this PDF 5/30/2003
Cramming Download this PDF 5/19/2003
"Do Not Call" Lists Download this PDF 9/12/2003
Signing Up for Internet Services (not available) Download this PDF 1/4/2004
Internet Fraud (not available) Download this PDF 1/6/2004
Misleading Ads & Telephone Services (not available) Download this PDF 8/7/2003
No Disconnect Policy (under development) --- ---
Prepaid Phone Cards Download this PDF 5/19/2003
Slamming Download this PDF 5/19/2003
Universal Lifeline Telephone Service Download this PDF This fact sheet is being updated

Project Outreach Brochure (paper size: 11 X 17)

(not available)

Download this PDF This fact sheet is being updated


Sample Letters Download
Complaint letter to the CPUC or FCC regarding a "Slamming" case (RTF) Download this file
Sample Letter: Product Download this file
Sample Letter: Disputing Cell Phone Charges (RTF) Download this file


Letter of Authorization Download
Letter of Authorization (RTF) Download this file