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A Note on Materials

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Consumer Educational Materials - Laotian

Fact Sheets Download Effective Date
Avoiding Phone Fraud Download this PDF 5/30/2003
Be Aware of Possible Abuses Involving Your Wireless Phone Download this PDF 5/30/2003
How to Choose the Best Local Telephone Service Download this PDF 5/30/2003
How to Choose the Best Long-Distance Telephone Service Download this PDF 5/30/2003
How to Choose the Best Wireless Phone Service Download this PDF 5/30/2003
Cramming Download this PDF 5/19/2003
"Do Not Call" Lists Download this PDF 5/19/2003
Signing Up for Internet Services Download this PDF 3/9/2004
Internet Fraud Download this PDF 3/9/2004
Misleading Ads & Telephone Services Download this PDF 5/30/2003
No Disconnect Policy (under development) --- ---
Prepaid Phone Cards Download this PDF 5/19/2003
Slamming Download this PDF 5/19/2003
Universal Lifeline Telephone Service Download this PDF This fact sheet is being updated
Project Outreach Brochure (paper size: 11 X 17) Download this PDF This fact sheet is being updated


Sample Letters (Only available in English) Download
Complaint letter to the CPUC or FCC regarding a "Slamming" case (RTF) Download this file