English
| Fact Sheets | PDF |
Effective
Date |
| Avoiding Phone Fraud |  |
May
30, 2003 |
| Be Aware of Possible Abuses Involving Your Wireless Phone | |
May
30, 2003 |
| How to Choose the Best Local Telephone Service | |
May
30, 2003 |
| How to Choose the Best Long-Distance Telephone Service | |
May
30, 2003 |
| How to Choose the Best Wireless Phone Service | |
May
30, 2003 |
| Cramming | |
May
19, 2003 |
| "Do Not Call" Lists | |
Sept.
12, 2003 |
| Signing Up for Internet Services | |
Jan.
6, 2004 |
| Internet Fraud | |
Jan.
6 , 2004 |
| Misleading Ads & Telephone Services |
|
Aug.
7, 2003 |
| No Disconnect Policy (under development) | --- |
--- |
| Prepaid Phone Cards | |
May
19, 2003 |
| Slamming | |
May
19, 2003 |
Universal
Lifeline Telephone Services  |
 |
June
4, 2004 |
Project
Outreach Brochure (This flyer was created for a paper size of 11x17) |
|
June 7, 2004 |
| Sample letters | File
Type |
|
| Complaint letter to the CPUC or FCC regarding a "Slamming" case (Rich Text Format) |  |
|
| Sample Letter: Product | |
|
| Sample Letter: Disputing Cell Phone Charges | |
|
| Letter of Authorization (Rich Text Format) | |
|
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