jump to content
A Statewide Network Empowering
Limited-English Speaking Communities
+

We Remember Nelson Jang Holl, 1952-2004

Founder of the California Consumer Protection Foundation, Nelson worked tirelessly to support the work of over 250 non-profit community organizations that advocate for and protect the rights of consumers.

CTR Comments

CTR Position Statement on Phase IIB Workshop on LEP

CTR CBOs

Campaign For Social Justice this link opens in a new window

Lotshaws Helping Hands this link opens in a new window

Public Law Center this link opens in a new window

Project Funders

The CTR project is funded by grants from the California Consumer Protection Foundation (CCPF).

 

Communities for Telecom Rights (CTR)

Communities For Telecom Rights is a unique and unprecedented effort created to provide telecommunications consumer education to limited-English speaking consumers, especially Asian and Latino consumers, in California. It was the first statewide consumer education campaign conceived, developed and implemented entirely by community based organizations (CBOs). Click here for more information.

The information posted on the CTR web site is meant to serve as a model to help consumers and other community-based organizations empower themselves and the communities they serve. 

News/Announcements - 2008

 

Language Access

In-Language Rulemaking

Universal Service Reform

Consumer Protection Initiative

Changes to California LifeLine

Comments:

Latino Issues Forum comments on LEP (Rulemaking 07-01-021)

Comments on Slamming and Craming Reporting Requirements

CPUC Universal Lifeline Telephone Service Proceeding: Opening; On Assigned Commissioner's November 12, 2007 Ruling Setting Scope of Phase 2. All Comments.

Legislative Update - AB 8891

Truth in Telecommunications Sales

Announcements:

California Establishes California Advanced Services Fund - 12/20/07

California LIfeLine Marketing and Outreach Services - Deadline 2/22/2008

The California Public Utilities Commission’s (CPUC) Communications Division (CD) is requesting proposals for a contractor to design, develop, and implement a competitively neutral marketing and outreach campaign for the California LifeLine Telephone Program (California LifeLine). This campaign shall increase California LifeLine awareness and participation among eligible California households. As of March 2004, 92.5 percent of California’s low-income households had residential telephone service. Over two and a half years later, 92.7 percent (as of December 2006) had residential telephone service an increase of only 0.2 percent. The CPUC set a goal of 95% for all California households to have residential telephone service. California’s low-income households lag behind the rest of the state. The California LifeLine goals, and thus the contractor’s goal, are to achieve a 100 percent participation rate in California LifeLine and to reach the benchmark of 95% subscription to residential telephone service by California’s low-income households by the end of the contract



 

.